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New pm notification, but no new pms

New pm notification, but no new pms

Postby Boris » Sat Feb 17, 2018 8:09 am

The wWindlyn Post office has informed me that I have five new private messages, but when I go to look,I do not see any new private messages. I do not have anyone blocked or black listed, and I have it so users may be able to send me messages.
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Local time: Mon Apr 29, 2024 6:27 am



Re: New pm notification, but no new pms

Postby murmurlade » Sat Feb 17, 2018 9:55 am

Is your inbox full? You have to delete some and then "release" the ones on hold sometimes!!
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Local time: Mon Apr 29, 2024 10:27 pm


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Re: New pm notification, but no new pms

Postby Boris » Sat Feb 17, 2018 11:13 am

How do I release them?
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Local time: Mon Apr 29, 2024 6:27 am



Re: New pm notification, but no new pms

Postby galled » Sat Feb 17, 2018 11:33 am

There is a link in the message text that says your box is full. Click that.
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Local time: Mon Apr 29, 2024 7:27 am


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Re: New pm notification, but no new pms

Postby Boris » Sat Feb 17, 2018 11:51 am

I remembered my inbox being full was not the problem because I was still getting private messages in my inbox while the notification says I had five new pms.
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Local time: Mon Apr 29, 2024 6:27 am



Re: New pm notification, but no new pms

Postby galled » Sat Feb 17, 2018 11:57 am

I guess I'm not understanding your issue. Which notification are you referring to that is showing you have PM's?
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Re: New pm notification, but no new pms

Postby Boris » Sat Feb 17, 2018 3:06 pm

The one that says "x New PM."
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Local time: Mon Apr 29, 2024 6:27 am



Re: New pm notification, but no new pms

Postby Lemon Cheesecake » Sat Feb 17, 2018 3:12 pm

Boris: mark and then delete the existing messages.

Once you do it will free up space but in order for them to populate you have to click on the line that says something about: to release new messages on hold, click here". The words only show up if you have PM on hold.
It will be a small paragraph above your message board that shows you have too many.

I had so many messages and ended up clearing room then going out and coming back to release the hold. (like refreshing the page but I actually clicked out and came back).
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Local time: Mon Apr 29, 2024 7:27 am



Re: New pm notification, but no new pms

Postby Boris » Sat Feb 17, 2018 4:40 pm

Oh, it worked!
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Local time: Mon Apr 29, 2024 6:27 am



Re: New pm notification, but no new pms

Postby Lemon Cheesecake » Sun Feb 18, 2018 8:40 pm

ok, good
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Local time: Mon Apr 29, 2024 7:27 am



Re: New pm notification, but no new pms

Postby Akuyi » Tue Feb 20, 2018 12:35 pm

You can also change your settings to automatically delete the oldest PMs if your inbox is full here.
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Local time: Mon Apr 29, 2024 3:27 pm



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