The Fairy Garden (1)

[Flaria]

I agree with Lemon here but doing all the paperwork all over again is a pain in the butt. I went through those process and not a fan of it. They do take a lot of time and so slow.

[npixelz]

Yup

[Lemon Cheesecake]

If you know which health or dental plan, you might be able to call them directly and give them your name etc & get your benefit information. Good luck! Hope they don't put you on hold for too long!

[npixelz]

We tried that


It should have switched over from what it was in the original store to the one the new branding used


The guy couldn't find any file matching me

[Flaria]

OOF! Ohh, that's messy. So, messy. That happened to me and led me to go in circles and that's where the paperwork comes in.

[npixelz]

Yup, we were calling back and forth and it's still not resolved! ><

[Flaria]

I normally have my Mom call for me since I can't stand phone calling. Even though, I can use other methods to call but, it's a pain.

[npixelz]

Yeahhhh


I don't mind calling, but I'm not good at it

[Lemon Cheesecake]

Sometimes they have people listed under employee number of Social security number (Social insurance in Canada) instead of employee name.

Hope it gets resolved soon!

[galled]

I find that customer service people are generally very understanding and will take as long as it takes to answer any questions I have. If you don't understand, it's OK to keep asking questions.

[npixelz]

Well he asked for different things but not that, and he said he looked under every way of finding my file, so in this case I don't think they use my social insurance number



Yep, they were very nice about it!

[Gingerale]

If you have received a paycheck then I would think you are listed somewhere!

Do they deduct insurance premiums from your paycheck ? That is one way to know you are registered somewhere.

[npixelz]

True

I have no idea, j can ask my mom since she does my banking

[Lemon Cheesecake]

You could take pay stubs to HR if they do, I suppose. Actually, what name is on the pay stub?

Mine has my name & my employee number.

[npixelz]

Idek