by MonkeyGirl18 » Sun Sep 23, 2018 6:31 pm
It's hard to try to upsale and take cash at the same time.
I do my usual greet, let them know they can order when theyre ready if they didn't reply the first time.
They'll say 1 thing and stop
They won't be done. They'll be waiting for me to say ok or anything else or whatever.
If the items you want show up on the screen, I'm obviously listening so there is no need to pause. I can multitask to a certain degree. I can take your order and count money.
I had someone order 2 happy meals. I walked them through the first one hoping the second they would just glide thru. But no. I had to hold their hand thru the second.
Do you know how much time that wastes to hand hold through every item in ones order?
Long enough it slows the whole drove through down and my managers yelling at me to move faster.