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Idk if this is just me..... Can't change avi

Idk if this is just me..... Can't change avi

Postby MonkeyGirl18 » Wed Jun 15, 2016 8:32 am

Like, I can't effectively change my avi because it's loading slower than a freakin snail. To a point there's broken image symbol on the avatar preview thing instead of the actual item. The only thing that loads are the things I have on.

Is anyone else experiencing this? This is getting on my last nerve.
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Re: Idk if this is just me..... Can't change avi

Postby Diana » Wed Jun 15, 2016 8:39 am

My inventory loads excellently right now, and I can save my avatar just fine.
Do you have a stable internet connection?
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Re: Idk if this is just me..... Can't change avi

Postby MonkeyGirl18 » Wed Jun 15, 2016 8:41 am

The whole site is loading slow for me and I've checked my internet, disconnected and reconnected so I don't think it's my internet.

It's making me go mad because I can't do anything effectively on this site right now.
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Re: Idk if this is just me..... Can't change avi

Postby galled » Wed Jun 15, 2016 10:00 am

Seems fine for me. Can you do a ping test and tracert?
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Re: Idk if this is just me..... Can't change avi

Postby MonkeyGirl18 » Wed Jun 15, 2016 1:02 pm

idk how to do that, but it's loading way better now. Whatever it was, it's not causing an issue for me anymore.
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Re: Idk if this is just me..... Can't change avi

Postby galled » Wed Jun 15, 2016 2:01 pm

OK, thanks for the update!

Are you on a pc, MAC or Android?
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Re: Idk if this is just me..... Can't change avi

Postby MonkeyGirl18 » Wed Jun 15, 2016 4:09 pm

pc.
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Re: Idk if this is just me..... Can't change avi

Postby galled » Wed Jun 15, 2016 4:17 pm

OK, next time you have an issue:

1. Press Win+r
2. Type "cmd" and hit enter
3. Next type "ping windlynonline.com" (no quotes)

If you get any packet losses, then it's an internet connection problem.

You can track down where the internet problem is happening:

Next:

1. Press Win+r
2. Type "cmd" and hit enter (no quotes)
3. Next type "tracert windlynonline.com" (no quotes)

This will show you each hop your connection takes to make it to Windlyn. If it fails anywhere or shows an unusually long time along the way, this is where the problem is.

We have had our share of server and internet problems, so it's good to ask (although you know how to check yourself now!), but in this case it seems like it was on your end somewhere.

Thanks!
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Re: Idk if this is just me..... Can't change avi

Postby Kitalpha Hart » Tue Jun 21, 2016 5:11 pm

Got this on my iPad after the avi creator crashed four times in rapid succession:
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Which means that I can't change Lianna's outfit
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Re: Idk if this is just me..... Can't change avi

Postby galled » Tue Jun 21, 2016 5:45 pm

Hmm, I've never seen that. Try rebooting it.
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Re: Idk if this is just me..... Can't change avi

Postby Kitalpha Hart » Tue Jun 21, 2016 7:52 pm

Can't say I've seen it either
But since the sun was added the page crashed once and automatically reloaded every time I went on
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Re: Idk if this is just me..... Can't change avi

Postby galled » Tue Jun 21, 2016 8:55 pm

Ok, so it only happens on your mule account on your ipad? Is that right? Did you try shutting it down and restarting it?
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Re: Idk if this is just me..... Can't change avi

Postby Kitalpha Hart » Tue Jun 21, 2016 9:13 pm

Yeah, runs fine on my phone

Running slow for Lianna currently
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Re: Idk if this is just me..... Can't change avi

Postby XoGIZMOoX » Wed Jun 22, 2016 12:09 am

MonkeyGirl18 wrote:Like, I can't effectively change my avi because it's loading slower than a freakin snail. To a point there's broken image symbol on the avatar preview thing instead of the actual item. The only thing that loads are the things I have on.

Is anyone else experiencing this? This is getting on my last nerve.







Gizzie is experiencing this on my droid o.o whole site is slow and closet never loads past the sun
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Re: Idk if this is just me..... Can't change avi

Postby galled » Wed Jun 22, 2016 1:09 am

I wonder if the fires and hot weather might be causing issues. Have you tried rebooting your device?
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