Soft music plays as the Christmas fairy, Vivianne, descends from above and waves their flower wand over the window.

As she does, the dancers in the snowglobes begin a graceful dance of the snow fairies.
From inside the store, the store keeper, khadijacandy, attracted to the music, joins in the dance until she notices the onlookers in the window. She opens the door and summons them in. Using her large candy cane as a cane she points to a couple chairs for them to sit.

And then begins a story of the land of the snowglobes plight.