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Pet Page Not Working?

Pet Page Not Working?

Postby Valentine Strange » Wed May 02, 2018 2:31 pm

I want to feed and bathe my pet, but the page will not load. Keep getting an error 500.
Also won't load on Safari either.
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Local time: Mon Dec 10, 2018 11:28 am



Re: Pet Page Not Working?

Postby Diana » Wed May 02, 2018 2:40 pm

Works fine for me.
Are you not able to see the page at all or does it only happen when you try to feed a pet?
Are you using https or http?
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Re: Pet Page Not Working?

Postby Valentine Strange » Wed May 02, 2018 2:46 pm

Doesn't work at all. I click on Pets in the drop down menu under account and get an error 500 on Google Chrome and just a blank white screen on Safari. I have tried both http and https, both have same result.

Edit: edited to "same" because I put "some" previously. Blep.
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Local time: Mon Dec 10, 2018 11:28 am



Re: Pet Page Not Working?

Postby Valentine Strange » Wed May 02, 2018 4:27 pm

I tried clearing cookies and shutting down my computer, but nothing seems to be working.
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Local time: Mon Dec 10, 2018 11:28 am



Re: Pet Page Not Working?

Postby galled » Wed May 02, 2018 4:51 pm

It sounds more like a cache problem rather than a cookie one. Can you try clearing your cache?
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Re: Pet Page Not Working?

Postby Valentine Strange » Wed May 02, 2018 5:40 pm

I've done that multiple times now and it doesn't work.

Edit: When I look up error 500, it always says that it's something to do on the website's end of things. So I'm not sure what is going on. Only suggestions I got were to wait it out, reload page, or to contact someone to see what's wrong. I've waited it out though and that didn't fix it. Reloading didn't help either. If it's still doing this tomorrow, I don't know what else to do. At least my pet has the immortality potion so it won't die on me. I was just hoping to level it up.
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Local time: Mon Dec 10, 2018 11:28 am



Re: Pet Page Not Working?

Postby galled » Wed May 02, 2018 6:07 pm

The server is working and i can access the page. Anyone else seeing a 500 error?
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Re: Pet Page Not Working?

Postby NerdyAliCat » Wed May 02, 2018 6:12 pm

Pets are working fine for me :\
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Local time: Mon Dec 10, 2018 11:28 pm


ImageImage
Thanks Yorunaka! - Thanks Valentine Strange!

[+] SPOILER
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Re: Pet Page Not Working?

Postby Diana » Wed May 02, 2018 6:34 pm

I forgot to also ask how long has this been happening? It has been a long time (months) since I touched the pets. Did you recently upgrade your browser or disable something (such as sending your user agent?)
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Re: Pet Page Not Working?

Postby galled » Wed May 02, 2018 6:38 pm

This is a long shot, but i can try rebooting the server.
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Re: Pet Page Not Working?

Postby galled » Wed May 02, 2018 6:45 pm

OK, rebooted. Try it now.
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Re: Pet Page Not Working?

Postby Valentine Strange » Wed May 02, 2018 6:57 pm

Diana
It started when I first logged in this morning. And no I haven't updated my browser or disabled anything.

galled
Still getting the error message. :(
[+] SPOILER
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Re: Pet Page Not Working?

Postby Diana » Wed May 02, 2018 7:01 pm

It seems like it was happening because your pet has died, Thomas did not have immortality, and there were some out of date calls to important functions that switch the images. I did cause this when I last worked on the pets, but nobody's pets had evolved or died since then, so we had no idea. It's all fixed now!
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Re: Pet Page Not Working?

Postby Valentine Strange » Wed May 02, 2018 7:05 pm

I mean how did he die? I think I fed him yesterday.
So are you saying he had died at some point, but it just never updated?
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Local time: Mon Dec 10, 2018 11:28 am



Re: Pet Page Not Working?

Postby Diana » Wed May 02, 2018 7:09 pm

The last time you fed Thomas was April 23, 2018 5:15:07 PM, a little over a week ago.
Bathing is a great way to quickly level your pet, but you must feed them or they will starve to death.
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